A Japanese budget airline apologised Wednesday for forcing a wheelchair-bound man to crawl up a set of stairs to board his flight.
A Japanese budget airline apologised Wednesday for forcing a wheelchair-bound man to crawl up a set of stairs to board his flight.
The airport worker, who was on an outsourcing contract with Vanilla, stopped Kijima’s friends from carrying him up the stairs, citing Vanilla regulations.
The worker allegedly told Kijima he could board the plane if he “can climb up the stairs on his own with the assistance” of people travelling with him.
After hearing that, Kijima got out of his wheelchair and started to crawl up the 17 steps.
