Business phone systems have become increasingly feature-packed, with cloud-services allowing calls from the office, home, or on the go. Here we look at the best.
The best business phone systems offer an easy to use and manage office telecoms solution. Business phone systems have been revolutionized by the move to cloud services, and while legacy PBX phone systems still exist and are catered for, modern phone services provide VoIP using HD voice calling. As well as VoIP services, the rise in smartphone use means these can also now be added to a businesses phone ecosystem, employing BYOD (Bring Your Own Device) features though take note to apply Mobile Device Management (MDM) solutions for added security. However, the benefits outweigh the risks, with employees now able to use the same business phone system while on the go or from home when working remotely. Altogether, phone systems for business have evolved for the better, with a wealth of automated services able to be added or integrated using included software platforms, such as Interactive Voice Response (IVR) as well as features such as predictive dialing, call routing, and integrations with CRM software. On top of that, cloud-based phone systems offer unprecedented levels of analytics which doesn’t simply allow you to maximize communications across your phone system, but also allows actionable insights into the customer journey and customer behavior, as well as making it simpler for sales and support to engage with customers. Sometimes sold as Unified Communications, or as Unified Communications as a Service (UCaaS), modern business phone solutions allow you to manage all communications across the company and its customer base much easier. Here we feature the best in business phone systems for the busy modern office. We work with industry-leading providers to match your requirements with their products. Just tell us what you need from your business phone system and our most suitable partners will contact you to see if you want to take things forward.1. Enter your details below. Simply tell us a bit about what you want from your software or service, and leave some contact details.2. We search our database. We’ll match your requirements with the services and prices that our partners offer.3. Partners will contact you. Only the suppliers who match your requirements will reach out to you. RingCentral Office is an all-in-one cloud platform for calls, audio conferencing, online fax, and SMS. It’s a powerful but flexible system that allows you to use most any mobile device to run as a softphone, and there’s good compatibility with a range of existing PBX phone hardware. As expected, there is a comprehensive set of features included as standard, including call logging, monitoring, recording, and online faxing.
