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Medcast uses revamped CRM system to help upskill 20,000 nurses during COVID-19

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Medcast was able track and report the number of nurses that participated in its care nursing and high dependence nursing courses.
In preparation for an influx of intensive care unit patients due to COVID-19 pandemic, the Australian Department of Health worked with third-party health professional education firms to upskill nurses across the country to meet potential workforce demand. One of these firms was Medcast, which launched two online learning programs to upskill registered nurses on critical care nursing and high dependence nursing. In the first two weeks of launch, the organisation saw enrolment from registered nurses based in metro, rural, and regional Australia hit 20,000. These courses were delivered between April to August 2020. Medcast director Stephen Barnett attributed the organisation’s ability to launch and deliver these courses in such a short period of time to the tech overhaul the company completed five years ago.

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