Start GRASP/Japan Hulu Japan to give all customers 1,000-yen apology for recent problems

Hulu Japan to give all customers 1,000-yen apology for recent problems

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In response to the flood of complaints over past weeks, Hulu is has decided to put their money where their mouth is when it comes to contrition.
In response to the flood of complaints over past weeks, Hulu is has decided to put their money where their mouth is when it comes to contrition.
In April of this year, video streaming service Hulu was placed in the care of subsidiary HJ Holdings to handle operations in Japan. Despite this, it was more or less business as usual for the brand for a few months: they changed their url from hulu.jp to the quirky happyon.jp, but that was about it.
However, a larger change came on 17 May in the form of a major overhaul of their apps. In some cases an entirely new app needed to be downloaded and installed on certain devices.

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