Start United States USA — software Align Engineering Metrics to Business KPIs

Align Engineering Metrics to Business KPIs

311
0
TEILEN

What’s your cycle time? If you can’t answer it, don’t worry, you’re not alone. Many engineering leaders couldn’t tell you without some significant number-cru…
Let’s be friends:
Comment (0)
Join the DZone community and get the full member experience.
What’s your cycle time? If you can’t answer it, don’t worry, you’re not alone. Many engineering leaders couldn’t tell you without some significant number-crunching. Gaining visibility into performance is only half the battle though. Knowing how to interpret metrics and how to apply them to improving performance is where the magic happens. Many CEOs do not know how to align engineering metrics to business KPIs (revenue, customer retention, etc.). Bringing metrics to your board or non-technical CEO for the first time may be challenging if you are unable to help them bridge the gap.
Learn which metrics matter for engineering leaders.
Your CEO has a set of goals for the organization. They are used in executive & team meetings, pitch decks, QBRs, and more. Every organization is different, but most have some common threads: Grow the customer base, grow revenue or profitability, keep customers happy, scale the organization, and keep employees engaged and productive.
Your counterparts in marketing, sales, HR, etc. can draw a clear line between their goals and company goals. Marketing finds new customers and keeps existing customers engaged. Everyone understands that more leads today generally leads to more customers tomorrow.
Sales grows the revenue and has sales pipeline projections and closed sales metrics. HR grows and supports the team and typically can show „people analytics“. Sharp CEOs understand the connection from employee engagement and happiness to increased revenue.
As dev leaders, we spend much of our time translating engineering velocity to business value. But which engineering metrics line up to business KPIs?
Are your metrics aligned to the company’s goals? And what metrics help you track progress? Moreover, does your team know their goals and how they relate to the organization’s goals?
Here are some examples of how leaders can use metrics to improve team and organizational performance and better demonstrate value to your team, peers, board, and CEO.

Continue reading...