As Facebook chief Mark Zuckerberg prepares to be grilled by a Senate committee about the handling of politically-charged posts, content moderators are insisting that properly valuing their work is key.
October 27,2020 As Facebook chief Mark Zuckerberg prepares to be grilled by a Senate committee about the handling of politically-charged posts, content moderators are insisting that properly valuing their work is key. Two former content moderators contracted in the US to make judgment calls on posts, and one other currently tackling the same challenge took part in a conference call with reporters on Monday. The former and current content moderators expressed concerns about posts intended to cause trouble or bedevil the outcome of the forthcoming election. The worker still on the job spoke under condition of anonymity, since such positions involve non-disclosure agreements restricting what they can say about their work, „I certainly am not supposed to tell the truth about my work in public,“ the Facebook content moderator said. „The truth is this work is incredibly important but it’s done completely wrong and while the policy is constantly changed the situation seems to get worse.
