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Microsoft, Adobe, and C3.ai team up to bring an "enterprise class" AI-powered CRM solution

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C3 AI CRM is the first enterprise-class software integrated with Dynamics 365, Adobe Experience Cloud, and C3.ai’s industry-specific AI models, to build a comprehensive CRM solution for firms.
Today, Microsoft in collaboration with Adobe and C3.ai, which is a leading enterprise AI software provider for accelerating digital transformation, announced the launch of C3 AI CRM powered by Microsoft Dynamics 365. The software is meant to be the first enterprise-class customer relationship management (CRM) solution that integrates Dynamics 365, Adobe Experience Cloud, together with C3.

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