Agile development and DevOps is improving 67 per cent of UK organisations’ customer experiences, a new report alleges.
The study, carried out by CA Technologies, also finds that 83 per cent of the UK believes agile and DevOps are \u00ab\u00a0critical to successful digital transformation\u00a0\u00bb.
Meanwhile, 38 per cent report an increase in business growth from \u00ab\u00a0new revenue sources\u00a0\u00bb brought about by adopting agile and DevOps practices.
There’s further good news, as CA’s report reveals that 20 per cent of development time is cut from building and launching new applications when observing agile and DevOps.
\u00ab\u00a0In the application economy brands are defined by the unique, and constantly evolving, digital experiences offered to customers,\u00a0\u00bb said Ritu Mahandru, a VP at CA Technologies.
\u00ab\u00a0To succeed, UK organisations need to be \u2018built to change’\u2014putting software at the centre of everything they do, and changing the way they plan, develop and release applications and products. \u00a0\u00bb
Mahandru said agile methodologies \u00ab\u00a0add the voice of the customer\u00a0\u00bb to the development cycle \u00ab\u00a0early and often\u00a0\u00bb, enabling ongoing iterations with continuous feedback.
\u00ab\u00a0DevOps practices promote collaboration between development and operations, to improve the speed and quality of application and product delivery. As this study shows, DevOps and agile are a powerful combination for better business outcomes. \u00a0\u00bb
The study also showed that employee productivity is boosted by 42 per cent with DevOps, and that operational efficiency with agile specifically increases by 35 per cent, and DevOps by the same.
\u00ab\u00a0Besides making a strong business case for using agile and DevOps, the research highlights the steps UK organisations need to take to leverage both practices and achieve a successful digital transformation programme,\u00a0\u00bb said Mahandru.
\u00ab\u00a0This includes measuring the success of agile and DevOps using factors such as customer satisfaction, customer experience, and business growth. It also highlights the need to eliminate DevOps silos and address the skills gap as early as possible. \u00a0\u00bb
There are still two days left to enter the Computing DevOps Excellence Awards, in which we’ll be seeking the bestest and brightest companies, team and individuals in this crucial pillar of the IT industry.
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