Microsoft has acknowledged that an issue in OneDrive prevents all Windows data from being erased after resetting a device.
The “Remove everything” option used to reset Windows device may actually leave some data behind due to a known issue that has now been acknowledged by Microsoft. In a post on the Windows Health dashboard, the software giant explained the issue is caused by its cloud storage service OneDrive, saying: “When attempting to reset a Windows device with apps which have folders with reparse data, such as OneDrive or OneDrive for Business, files which have been downloaded or synced locally from OneDrive might not be deleted when selecting the “Remove everything” option.” However, his issue can also be encountered when “attempting a manual reset initiated within Windows or a remote reset”.
