Twitter took longer to review hateful content and removed less of it in 2022 compared with the previous year, according to European Union data released Thursday.
Twitter took longer to review hateful content and removed less of it in 2022 compared with the previous year, according to European Union data released Thursday.
The EU figures were published as part of an annual evaluation of online platforms’ compliance with the 27-nation bloc’s code of conduct on disinformation.
Twitter wasn’t alone—most other tech companies signed up to the voluntary code also scored worse. But the figures could foreshadow trouble for Twitter in complying with the EU’s tough new online rules after owner Elon Musk fired many of the platform’s 7,500 full-time workers and an untold number of contractors responsible for content moderation and other crucial tasks.
The EU report, carried out over six weeks in the spring, found Twitter assessed just over half of the notifications it received about illegal hate speech within 24 hours, down from 82% in 2021.
In comparison, the amount of flagged material Facebook reviewed within 24 hours fell to 64%, Instagram slipped to 56.9% and YouTube dipped to 83.3%. TikTok came in at 92%, the only company to improve.
The amount of hate speech Twitter removed after it was flagged up slipped to 45.4% from 49.8% the year before.
