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Twitter has restored a feature that promoted suicide prevention hotlines and support groups after its CEO Elon Musk was criticised over their removal.
The feature, known as #ThereIsHelp, placed a banner at the top of search results for certain topics and listed contacts for organisations in numerous countries related to mental health, HIV, vaccines, child sexual exploitation, Covid-19, gender-based violence, natural disasters and freedom of expression.
Reuters reported on Friday that the feature was taken down a few days ago.
Twitter’s head of trust and safety, Ella Irwin, confirmed the removal and called it temporary. Irwin said: “We have been fixing and revamping our prompts. They were just temporarily removed while we do that. We expect to have them back up next week.”
Irwin said: “Google does really well with these in their search results and [we] are actually mirroring some of their approach with the changes we are making.
