Just a third of organizations in Asia-Pacific will be able to benefit from AI, with the rest held back by some key issues, predicts research firm Forrester.
Artificial intelligence (AI) will continue to garner business interest over the next year, but few organizations in Asia-Pacific will be able to reap its full benefits due to their aversion to risk and subpar data management capabilities.
Just 30% have the IT practices that are needed to harness the benefits of AI, including greater operational resilience, richer customer experience, and business model innovation. Others will be held back by a risk-averse culture and inadequate data management capabilities, according to Forrester’s 2024 predictions.
“While many Asia-Pacific firms see generative AI as a tool to boost efficiency, many will encounter obstacles in the form of an overly cautious work culture and gaps in data management capabilities,” Frederic Giron, Forrester’s vice president and senior research director, wrote in a blog post.
“Companies with more advanced IT practices, which make up about 30% of firms in the region, seem better prepared to make the most of the tech and are focused on using generative AI to evolve their business models,” Giron noted.
