Google’s Pixel Watch 2 finally has a less painful return process for broken devices. You can now mail in your smartwatch for a full replacement.
The ordeal of getting a replacement Pixel-branded smartwatch is finally getting a bit easier, thanks to a new mail-in option. So far, Google hasn’t announced any sort of way to get a Pixel Watch repaired, as an official repair policy simply doesn’t exist for cracked units, leaving replacements as the only option. However, going through the hoops of customer service and securing a replacement has been anything but easy for distressed buyers.
Google has now announced an official “Mail in Replacement Self Service” plan that you can initiate from the comfort of your home.
