A new tool is coming to the Amazon app on your smartphone: an AI chatbot called Rufus. Here’s a look at what it can do.
, Amazon CEO Andy Jassy said that every single business division at the company was experimenting with AI. Today, Amazon has announced its most ambitious AI product yet: a chatbot named Rufus to assist with your online shopping.
Imagine ChatGPT, but one that knows every single detail about all the products in Amazon’s vast catalog. Plus, it is also connected to the web, which means it can pull information from the internet to answer your questions. For example, if you plan to buy a microSD card, Rufus can tell you which speed class is the best for your photography needs.
Amazon says you can type all your questions in the search box, and Rufus will handle the rest. The generative AI chatbot is trained on “product catalog, customer reviews, community Q&As, and information from across the web.
