The FTC sends warning notices to ASRock, Gigabyte, and Zotac about their warranty policies, which the agency says could unnecessarily deter consumers from repairing their products.
The US Federal Trade Commission is warning three PC vendors that allegedly used warranty policies to stop consumers from repairing their products. This includes telling customers that pulling off the stickers from a PC part will void its warranty.
The warnings were sent on Wednesday to ASRock, Gigabyte, and Zotac after the FTC reviewed the companies’ warranty policies and found they can “hinder consumers’ ability to perform routine maintenance and repairs on their products.”
In the case of Gigabyte and Zotac, the FTC flagged how both companies’ warranty policies declare that removing, tampering, or damaging a product’s stickers will void the warranty.
