The Samsung Bespoke AI Jet Ultra cleans extremely well, but the AI is underwhelming
Samsung Bespoke AI Jet Ultra: two-minute review
The Samsung Bespoke AI Jet Ultra is a cutting-edge cordless vacuum with a self-empty dock, companion app, and AI-powered suction automation. I tested a model ahead of its launch to see how it compares to the rest of the best cordless vacuums on the market, and if it manages to justify costing more than any other vacuum we’ve tested at TechRadar.
To the untrained eye (and honestly, the trained eye, too), the AI Jet Ultra appears a lot like a regular cordless stick vacuum, albeit a high-quality model that’s solidly built and comfortable to use, with an extending telescopic wand and ergonomic handle. However, under the hood it boasts advanced AI smarts that enable it to detect exactly the kind of floor it’s on and adjust its suction and brushroll speed in response, to deliver an efficient clean that won’t waste battery or make the vacuum too difficult to push.
That’s the theory, anyway. On test, the AI adjustments proved a little unreliable. I could hear a change when shifting from lino to carpet, but it overlooked more subtle changes in floor type, and didn’t adjust when cleaning the edges of rooms, either. Interestingly, it did sometimes adjust when encountering large spillages, even though it isn’t advertised as being able to detect differing dirt levels.
That’s not to say the Samsung Bespoke AI Jet Ultra vacuum doesn’t offer excellent cleaning power – it does. It aced all my suction tests. But there are a number of vacuums I’ve tested that have also achieved great results in these tests; the point of difference here is the AI, and I think there’s still a bit of work to be done in this regard.
I was more impressed with the auto-empty dock. This isn’t unique to Samsung – today’s best Shark vacuums also come with their own empty stations – but the unit here is particularly stylish, and ultra-convenient, too. It might benefit allergy-sufferers who don’t want particles escaping back into the air, or anyone with a large home and lots of dust or pet hair. The latter will also benefit from the extensive potential runtimes offered by the two swappable batteries. There’s also a companion app, although this doesn’t feel terribly necessary.
A big sticking point for many will be the price. At £1,199.99 (US and AU price TBC) I’d want this vacuum to be pretty much perfect, and certainly for those advanced AI features to work correctly and make a noticeable difference to performance. However, I’m not sure the price is justified.
That’s the short version. Read on for my full Samsung Bespoke AI Jet Ultra review, and to find out if it might be the best vacuum for you.Samsung Bespoke AI Jet Ultra review: price & availability
List price: £1,199.99 (US and AU pricing TBC)
Launch: UK pre-order from March 2025, on sale 22 April (US / AU TBC)
At list price, the Samsung Bespoke AI Jet Ultra costs £1,199.99 and will available to pre-order from late March 2025, for an on-sale date of 22 April. I’m awaiting pricing and launch info for the US and Australia, but that UK price is equivalent to around $1,550 / AU$2,450. The price puts this vacuum firmly in the premium price bracket; in fact, I think this is the priciest vacuum we’ve ever tested at TechRadar.
However, chances are you might not have to shell out that list price. During deals events we often see hefty discounts on Samsung appliances, and I predict that this will be the case for the Bespoke AI Jet Ultra, too.
In comparison, Dyson’s most advanced model at time of writing is the Dyson Gen5detect, with list prices from $949.99 / £769.99 / AU$1,549. That model doesn’t have the auto-empty dock or companion app, though.
At time of writing, Shark’s top vacuum is the Shark PowerDetect Cordless. That one does have an auto-empty dock, although overall feels far less premium than the Samsung Bespoke AI Jet Ultra. With the base, it costs $499.99 / £549.99 / AU$999.99.
Samsung’s previous model in the lineup – the Bespoke Jet AI – has a list price of $1,099 / £999 / AU$1,499.
Is it worth it? I’m not sure. While the build quality is solid and the performance good, I think much of what you’re paying for is those advanced AI features, which on test didn’t quite work as advertised. They also didn’t result in a noticeably more efficient clean than other, AI-free vacuums I’ve tested. If you do decide this is the vacuum for you, I’d definitely hold out for a discount.
Value for money score: 2.5 out of 5Samsung Bespoke AI Jet Ultra specsSamsung Bespoke AI Jet Ultra review: design
Stick vacuum with telescopic wand and ergonomic handle
Comes with self-empty dock that can also diagnose any problems
Various attachments including two floorheads and mini-motorized Pet Tool+
The Bespoke AI Jet Ultra is the third generation model – you can read about this vacuum’s predecessors in our Samsung Bespoke Jet AI review (2023 launch) and Samsung Bespoke Jet cordless vacuum review (2022 launch).
Under the hood, this Ultra model certainly sees some improvement over the Bespoke AI Jet. For example, this new version offers 400W of suction power (compared to 280W), and it comes with a new “spinning cyclone” (although there’s no info yet on what this does). The addition of AI is also an upgrade, improving the vacuum’s detection capabilities. So, while the previous model could differentiate between carpet, hard floor and mats, and be aware that it’s been lifted up, the new model can do all that, but is also able to detect long-pile / dense carpet, and corners. Used in AI mode with one of the two main floorheads, the vacuum has been designed to optimize suction power for an effective, battery-efficient clean.
Alongside the AI smarts, the Samsung Bespoke AI Jet Ultra arrives with a companion app and the ability to self-diagnose any maintenance issues, such as blockages.Vacuum
The vacuum itself is a fairly standard-looking stick vac, if a little dramatic with its matte off-black finish. The main motor mechanism is on the larger, heavier side, but the handle has an ergonomic grip and rest for your index finger, making it secure and comfortable to hold. Above the handle you’ll find an “On” button, plus and minus buttons, and a small screen for displaying information.
You can use the plus and minus buttons to cycle through the five different power modes: Min, Mid, Max, Jet and (if you have one of the main floorheads attached) AI. The screen will display which mode you’re in, and how much cleaning time you have left on the battery in that mode.
It will also show maintenance information: when to clean the filter; when the dock dustbag is full; and if the brushroll is blocked, for example. The Samsung Bespoke AI Jet Ultra has diagnosing powers, too. It told me when the floorhead was blocked (when it had tried to suck up my bath mat) and even displayed a graphic showing me what to do to clear it. Today’s best Dyson vacuums can also self-diagnose and provide specific fix instructions.
The AI Jet Ultra also makes it possible for you to display any messages and calls to your phone on its screen. I guess that might be useful if you’re concerned about missing any important calls/messages as a result of the noise of the vacuum, but it seems more like a gimmick to me.
Remove the dustbin and you’ll find a small, washable filter. The main filter (behind a metal mesh) sits inside the dustbin, and can be accessed by twisting the plastic cover to unlock it. There’s also a paper filter hidden behind a grille, but I couldn’t figure out how to access it for cleaning purposes. New to this model is HEPA filtration – the most effective filtering found in commercial products.
Rather unusually, this vacuum ships with two different-sized batteries. Both fit on the vacuum, with one designed to last 100 minutes, while the other will last up to 60 minutes.
The wand and floorhead / detail tools clip on, with a clever addition being a slider on the main wand that allows it to extend.
