An AT&T subscriber finds out that he was lied to by a rep who got him to sign a new deal that didn’t exist.
I’ve been writing about mobile devices for nearly 17 years here at PhoneArena, and if I can get you to remember one thing, it is this. If a rep or salesperson approaches you with a deal that sounds too good to be true, it probably isn’t true. And I happen to have a good example of this right here. A consumer was at Costco the other day and was approached by an AT&T rep, which is not unusual since that Costco happens to have an AT&T “store” inside the location.
The rep showed the shopper a deal that would not only give him new phones (and who wouldn’t want to grace their family with new phones?) but would also result in savings of $30 per month for the wireless service. New phones and a $360 annual savings were enough to entice the shopper to take the rep up on the offer. Something about the transaction must have bothered the guy overnight because the next morning, he wanted to verify everything the rep told him about the new phones and the money he would supposedly save.
