Disney+ subscribers in Germany and other countries have lost access to Dolby Vision streaming due to a technical issue, according to Disney.
Disney+ subscribers in some European countries have lost access to advanced HDR features like Dolby Vision, TechRadar and FlatpanelsHD report. The issue was first spotted by German Disney+ subscribers on Reddit, but currently also impacts subscribers in Portugal, Poland, France and the Netherlands, according to FlatpanelsHD.
“Dolby Vision support for content on Disney+ is currently unavailable in several European countries due to technical challenges”, Disney said in a statement. “We are actively working to restore access to Dolby Vision and will provide an update as soon as possible. 4K UHD and HDR support remain available on supported devices.”
If the issue is in fact a technical one, it seems like it could be around for the long-term.