Several of Samsung’s customers have reported frustrating experiences in their attempts to trade in a handset for credit towards brand-spanking-new Galaxy S10 model.
Trading in a smartphone is not exactly rocket science, especially at this stage of the game where it has become a fairly common practice. For Samsung, however, it might as well be. Several customers have reported frustrating experiences in their attempts to trade in a handset for credit towards brand-spanking-new Galaxy S10 model.
For one reason or another, traded in devices are being rejected by Samsung. According to what customers are saying on Twitter and Reddit, these reasons are often bogus. In one instance, a user who sent his Galaxy Note 9 says it was denied the $550 credit he was expecting, with Samsung telling him he sent in a keyboard.
“I decided to take the $550 credit for my Note 9 for the S10, in hopes of living the smaller phone life again. I ignored the horror stories online and did it….
