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The US Department of Transportation (DOT) has fined Air India $1.4 million (around Rs 11.3 crore) for delaying refunds worth $121.5 million (around Rs 985 crore) to passengers whose flights were cancelled during the Covid-19 pandemic.
Air India is among the six airlines that were probed by the US government. Totally, over $600 million in refunds were paid and $7.25 million penalties imposed against six airlines for “extreme delays in providing refunds,” the US DOT said. Other airlines facing the DOT action include Frontier Airlines, TAP Portugal, Aeromexico, El Al Airlines and Avianca.
In a statement Air India said it had accepted the penalty. “Air India confirms that it has received a fine pertaining to delayed refunds which mostly pertain to the pandemic period during which Air India was a public-owned entity,” it said.
