Wherever you hide, AI will find you
Ignite Microsoft continues to push its Copilot concept onto users and shoehorn the technology into every crevice of the company’s line-up and others via Copilot Studio.
Whereas Copilot for Microsoft 365 works from an enterprise’s data already lurking in the Microsoft Graph, the plan for Copilot Studio is to extend the technology’s tentacles into other business areas, such as CRM and ERP.
Jared Spataro, corporate vice president, Modern Work & Business Applications at Microsoft, said: “We anticipate an AI-powered business process reengineering wave that will sweep over every organization and every industry.”
The plan is to allow administrators to customize Copilot for Microsoft 365 for specific enterprise scenarios and connect the service to external sources, such as SAP or ServiceNow. Copilot can be extended via a graphical interface – yes, the term “Low Code” was mentioned – or via natural language to make the tool fit particular business needs.
It wasn’t so long ago that Microsoft was hailing Cortana as a user’s personal productivity assistant, but now, according to CEO Satya Nadella, Microsoft is the Copilot company. Whether you like it or not.
While Cortana was a relic of another time, Microsoft has invested time and serious money in its Copilot technology.
