Home United States USA — software Intel Raptor Lake RMAs sometimes result in free upgrades or no-questions-asked refunds

Intel Raptor Lake RMAs sometimes result in free upgrades or no-questions-asked refunds

115
0
SHARE

Users requesting replacements or refunds for Intel Raptor Lake processors might be surprised. Recent reports indicate that customers are receiving dramatically varied responses from the company, possibly.
In brief: Intel generously extended the warranties for 13th and 14th-generation Raptor Lake CPUs following an epidemic of crashes earlier this year. However, the company’s customer service has proven somewhat chaotic, with dwindling stock leading to lucky results for some users and unfortunate outcomes for others.
Users requesting replacements or refunds for Intel Raptor Lake processors might be surprised. Recent reports indicate that customers are receiving dramatically varied responses from the company, possibly due to a strained supply of CPUs.
Usually, when users send Intel damaged processors, the company tests them to confirm reported issues before sending either a refund or a replacement of the same model.

Continue reading...