Uber’s ride-sharing network has repeatedly failed to promptly suspend and investigate drunk driving, according to California regulators.
Uber’s popular ride-sharing network has repeatedly failed to promptly suspend and investigate its California drivers when passengers report them driving drunk, state regulators charged in an enforcement action, recommending $1.13 million in fines.
The consumer protection arm of the California Public Utility Commission found Uber Technologies has violated “zero-tolerance” rules governing drunken-driving complaints on 151 occasions over the course of a year, out of 154 complaints reviewed.
In only 21 of those cases did the company conduct any follow-up driver investigation, the commission inquiry found.
The recommended fine for alleged violations is believed to mark the first such citation issued against the San Francisco-based ride-hailing network or its competitors since the rules were adopted in 2013.
The enforcement action follows a recent consumer backlash against the company and its senior management over a series of revelations about its corporate culture and business tactics,
including complaints of sexual harassment.
