Lawsuit alleges firm failed to fix bricked handsets outside the warranty,Phones ,Android,Mobile,cloud computing,Friction
LG HAS BEEN SLAPPED with a class-action lawsuit over a bootloop issue that has plagued owners of its LG G4 and V10 smartphones.
LG G4 owners have long bemoaned the issue , which sees the device “reset in an infinite loop, get hot, and shut off when it runs out of battery”. An online petition has even been launched, calling on LG to launch a replacement program for defective handsets.
Some pissed off LG smartphone users have taken things a step further and have filed a class action lawsuit in California, according to a report at Ars Technica .
One of the plaintiffs in the lawsuit claims that he’s now on his third LG G4, which has started to constantly freeze and is “manifesting signs of the bootloop defect and is unmerchantable. ”
LG has yet to comment, but acknowledged the bootloop problem in January last year, when said it was to blame on “loose contact between components. ” At the time, LG started to offer replacement devices, but the lawsuit claims that, even after the firm had responded, it continued to manufacture G4 devices with the bootloop defect.
