The company was totaling up ‘participants’ in each Zoom meeting, meaning repeat users were counted multiple times in a single day. ‘This was a genuine oversight on our part,’ Zoom says.
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Zoom doesn’t actually have over 300 million daily users, as the company stated last week. That count includes repeat users, who may be using the service multiple times in a single day.
On Wednesday, the video conferencing provider quietly made the clarification, which was noticed by The Verge. The April 22 blog post from Zoom that originally mentioned the company surpassing “300M daily users,” has now been changed to say “300M daily meeting participants.”
The revision seems subtle, but it actually means Zoom isn’t counting for unique users. Instead, the company is merely totaling up the “participants” in each Zoom meeting. So if you have three Zoom meetings in a single day, the company can count you three times, even though you’re one individual user.