Microsoft is offering free repair services for Surface Laptop 3 units with a fractured screen due to a “hard foreign particle”. The issue surfaced around three months after the device was launched.
Three months after the Surface Laptop 3 became available to consumers, a number of customers have taken to the Microsoft Community forum and Reddit to report incidents of a spontaneous hairline crack appearing on the device’s screen for no apparent reason. After investigating the issue, Microsoft today acknowledged the problem.
