The technology will be rolled out to 10 million clients as part of the bank’s strategy to boost security and shift more processes to the online channels.
Santander has announced an implementation of facial biometrics to millions of customers as part of the bank’s wider efforts around digital transformation. The technology is being rolled out gradually, and will see approximately 10 million individual and corporate clients using mobile banking for transactions invited to register to use the functionality. In use across most neobanks in operation in Brazil, smartphone-based facial biometrics is being described by Santander as a safer option for identity verification than fingerprints, which are currently captured at ATMs. The bank will build its own facial biometrics database, according to Ulian, which is considered to be more reliable than using a third-party database.
