Samsung promises that the Galaxy Z Fold 4’s hinge will be good for over 200,000 folds, but for one unlucky Fold 4 owner, it only survived one.
The Galaxy Z Fold 4 was revealed earlier this month with Samsung promising that it can outlast 200,000 folds, but that wasn’t the case for one customer. Posted to Reddit, user u/Merzo1290 shared an image of their brand-new Fold 4 that had broken just five hours after picking it up. According to the poster, they opened the Fold 4 a single time, heard a snap, and saw a devastating crack straight down the middle on the hinge.
The broken Fold 4 was at least able to call a local Samsung support center, so it wasn’t entirely useless after the break. As many have echoed in the comments section, this scenario is the fear of every device owner. Luckily, the problem seems to have been identified as an issue regarding defective UTG (ultra-thin glass).
