Apple tells authorized repair centers that a touch issue on certain Apple Watch models requires a software update.
According to a tweet from @StellaFudge (via MacRumors), who apparently works at an Apple Authorized Service Provider, Apple has sent out an internal memo to these authorized repair shops to let them know that the company is aware of an issue with the Apple Watch models released last year.
The memo, which was obtained by MacRumors, says “Some customers may report their Apple Watch Series 9 or Apple Watch Ultra 2 is experiencing false touches on their display.” Apple adds that some customers might say that their Apple Watch model is experiencing “ghost touches.” Owners of impacted Apple Watch models say that the screen will “jump erratically” or take other actions even if the user has not interacted with the device.
