Kolkata: Several passengers faced inconvenience as flight operations were suspended at the Kolkata airport for 21 hours in the wake of cyclone ‘Remal’.
Kolkata: Several passengers faced inconvenience as flight operations were suspended at the Kolkata airport for 21 hours in the wake of cyclone ‘Remal’.
Passengers complained that the airlines did not inform them about the cancellation of their flights through email or registered phone number. Some of them demanded hotel costs and food allowance from the airline.
Arnab Tarafdar, one of the relatives of the passenger, who had come to the airport to drop off her grandmother, Meera Nandi complained that her grandmother, who is an aged woman, was asked to wait and then informed about the cancellation of her flight.
“My grandmother (Meera Nandi) was asked to wait. After some time she was called to the counter and said that the flight was overbooked and she would not get a seat. She was asked to come tomorrow because all flights later in the day have been cancelled owing to the cyclone. She is an aged woman.
