The investigation will review if Ticketmaster has “engaged in unfair commercial practices” in the sale of Oasis tickets.
Ticketmaster is currently facing an investigation over pricing of tickets for next year’s Oasis reunion concerts.
On Thursday, the United Kingdom’s competition watchdog, the Competition and Markets Authority (CMA,) announced that it was “investigating concerns regarding the sale of Oasis concert tickets by Ticketmaster, including how so-called ‘dynamic pricing’ may have been used.”
“The CMA is scrutinizing whether the sale of Oasis tickets by Ticketmaster may have breached consumer protection law”, the agency said in a press release.
According to the CMA, the investigation will review if Ticketmaster has “engaged in unfair commercial practices”, if individuals were given adequate information by Ticketmaster to explain how the platform uses “dynamic pricing” as prices for tickets change by demand, and if people bought tickets at a higher price than they thought.
“The CMA is at the initial stage of its investigation and will now be engaging with Ticketmaster and gathering evidence from various other sources, which may include the band’s management and event organisers”, the CMA said.
