The Huawei P10 is a fantastic device, but it’s not perfect. Thankfully, there are solutions to some of the problems you may be facing.
The Huawei P10 and P10 Plus are an impressive pair of smartphones, which aim to compete with the current offerings from Samsung, Google, and Apple. The devices haven’ t been around for very long, and they’ re currently unreleased in the United States, but that didn’ t stop us from putting our ears to the digital ground to hear the complaints of the masses. You may have seen a couple of these Huawei P10 problems already, especially if you’ re considering upgrading, but it never hurts to know what the big issues are, find out if they’ re actually problems, and see whether solutions are available now or coming soon.
This particular problem has been noticed by Chinese owners and reported on by both Engadget and Android Central. It’s not something most people would notice, but the basic issue is this: The Huawei P10 and P10 Plus should have decent flash memory speeds, or speeds that outperform older Huawei phones like the Mate 9. However, some of the company’s new handsets have not met expectations, which prompted many to wonder if something was wrong with their new smartphones, or if Huawei wasn’ t being as truthful about their device’s technical specs.
Official solution:
After unlocking the Huawei P10 using the fingerprint sensor, the phone will occasionally cease to function correctly. The user can still swipe on the home screen, but cannot open apps, navigate menus, or even lock the phone. Instead, the screen can just be turned off.
Temporary solution:
Potential solutions:
Threads on the XDA Developers and Android Central forums have people asking about a scenario in which the Huawei P10 asks its user to unlock the device using a method other than the fingerprint sensor. According to both threads, every three days the device will require a PIN or password to unlock, instead of the set fingerprints.
Official solution:
A handful of people on the XDA Developers forums have all run into the same issue involving their P10 and P10 Plus’ volume levels. Users are able to adjust the volume for the phone’s ringer as intended, but are unable to control how loud sounds are for other aspects of the device, such as app notifications, alarms, video calls from apps like WhatsApp, and more. For some, sounds still play, even when they’ re supposed to be muted, or when the phone is in Silent Mode (Settings > Sound > Silent Mode) .
Potential workaround:
Potential solutions:
For one reason or another, some Huawei P10 owners have found they’ re suddenly unable to use the fingerprint sensor, and the option found within the phone’s menus is gone as well. It’s unclear what causes the issue, and whether Huawei is aware of this problem, which seems to be afflicting a small number of people.
Temporary solution:
Potential solutions:
