Uber says it has reimbursed users who paid surge pricing in the middle of the London terror attacks
In the moments following the London attacks on Saturday, Uber didn’ t remove its surge pricing in a timely fashion, critics say, forcing fleeing people to pay inflated fares, to CNN. The company is apologizing for the incident, saying that affected customers would have the surge pricing reimbursed. Uber said that they shut off surge pricing, but not quickly enough. Understandably, social media users were incensed at the thought of price gouging in the face of tragedy.
