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Riders Wonder: With Uber as New York’s Plan B, Is There a Plan C?

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Riders mull a world with fewer Ubers, a day after New York became the first major American city to cap the growth of for-hire vehicles.
Jenine James no longer worries about getting stranded when the subways and buses are unreliable — a constant frustration these days — or cannot take her to where she needs to go. Her Plan B: Uber.
So Ms. James, 20, a barista in Brooklyn, sees New York’s move to restrict ride-hail services as not just a threat to her own convenience and comfort but also to the alternative transportation system that has filled in the gaps left by the city’s failing subways and buses. She does not even want to think about going back to a time when a train was her only option. “It was bad, so imagining going back, it’s terrible,” she said.
The ride-hail cars that critics say are choking New York City’s streets have also brought much-needed relief to far corners of the city where just getting to work is a daily chore requiring long rides and multiple transfers, often squeezed into packed trains and buses. The black cars that crisscross transit deserts in Brooklyn, Queens, the Bronx and Staten Island have become staples in predominantly black and Hispanic neighborhoods where residents complain that yellow taxis refuse to pick them up. They come to the rescue in the rain, and during taxi shift changes, when rides are notoriously hard to find even in the heart of Manhattan.
New York became the first major American city on Wednesday to put a halt on issuing new vehicle licenses for Uber, Lyft and other ride-hail services amid growing concerns around the world about the impact they are having on cities. The legislation calls for a one-year moratorium while the city studies the booming industry and also establishes pay rules for drivers. It was passed overwhelmingly by the City Council and is expected to be signed into law by Mayor Bill de Blasio, a Democrat, who attempted unsuccessfully to adopt a similar cap in 2015 but lost after Uber waged a fierce campaign against him.
[Read more about the vote to cap the growth of ride-hail vehicles .]
The cap was supported by many transportation advocates who say the ride-hail cars have contributed to worsening traffic in Midtown and Lower Manhattan, and by taxi drivers whose financial plight has become precarious in the past year, underscored by a spate of suicides. Bruce Schaller, a transportation consultant who has studied the ride-hail services, said that it was only a matter of time before city officials took action. Since Uber successfully fended off Mr. de Blasio’s efforts to impose a limit three years ago, the number of for-hire vehicles in the city has soared from about 63,000 to more than 100,000.
“You can’t have Uber and Lyft growing forever in Manhattan without having total gridlock,” Mr. Schaller said. “At some point, the city was going to have to say enough — and they have now said enough.”
But Alix Anfang, a spokeswoman for Uber, said the city’s “12-month pause” on issuing new vehicle licenses will threaten a reliable transportation option for New Yorkers without improving the reliability of the subways outside Manhattan. “As Uber continues to grow in communities outside of Manhattan, we will do whatever it takes to ensure that no New Yorker who needs a ride is left stranded,” she said.
Nisha James, 34, a nanny from Brooklyn, said she felt the cap on the ride-hail services had been a Manhattan-centric decision without regard for what it will mean for riders in the other boroughs. “I don’t think they were thinking about anywhere else,” she said, adding that the cap will likely send her and other Uber riders back to public transit when they cannot get a car. “The subway or the bus is going to be more crowded now,” she said.
As she waited for an Uber outside the Atlantic Terminal, a major transit hub, Carmel Maurice, a client coordinator from Brooklyn, said she was angry about the city’s decision. “I feel like it’s unfair,” she said, adding that the reason that she had given up on public transit in Brooklyn was that “it’s never reliable, it’s never on time.”

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