After pulling the Windows 10 October 2018 Update from distribution to “seekers”, Microsoft is today releasing a new build to the Slow and Release Preview rings with fixes for a number of bugs.
Microsoft released the Windows 10 October 2018 Update to “seekers” on October 2 nd during its Surface event, completely skipping the Release Preview ring of the Windows Insiders program. However, that didn’t go quite well, as many problems began arising for users who were updating to the newest version of Windows 10. Some issues included minor task manager bugs, but a showstopper bug that was deleting user files meant that the company had to pull the update out of distribution completely.
Today, the firm is rolling out a new build 17763.17 to the Slow and Release Preview rings of the Insider Program. The company states that it has investigated, identified, and fixed all the issues that led to the loss of data for a “few (one one-hundredth of one percent of version 1809 installs)” users. The root cause of this issue, as it turns out, is the “Known Folder Redirection” feature that when enabled, moved files from folders such as Documents, Pictures, Desktop, Camera Roll, Screenshots Videos etc. to a new folder, but was deleted from either folders due to some changes made to the logic from the feedback received from Insiders.
The fixes include:
As for users that were affected, the firm says that “Microsoft Support is assisting customers and trying to recover data” and that this support can also be offered by the retail support services in-store. Additionally, you can reach out to the support numbers provided here.
The Feedback Hub did have reports of data loss when the October 2018 Update was in preview. However, they didn’t turn enough eyeballs due to the low upvotes and duplicate entries in the Hub. To make sure to remedy such issues, the Windows Insider team says that it is adding the ability to flag the severity of the feedback that they initiate. This will help the team monitor high severity issues even if they receive low volumes of upvotes and feedback.
Additionally, users that updated to the October 2018 Update received their first cumulative updates (build 17763.55). Today’s Slow Ring and Release Preview ring updates are to test the builds before they are re-released for general distribution.
