Microsoft has posted a new support document that provides a workaround for the issue resulting in the ‘Reset this PC’ feature failing to work for some Windows 10 users on the May 2020 Update.
Microsoft offers an in-built solution to reset a Windows 10 PC through the Settings app if users choose to do so due to a corrupt build or issues with the operating system. The tool also gives users the choice to keep their files and only reset the OS settings to factory default. However, the feature might not be working as expected for some users running Windows 10 version 2004.
