OnePlus takes great pride in how it handles customer feedback, sometimes even conceding its position to accommodate their requests. It is, however, far from
OnePlus takes great pride in how it handles customer feedback, sometimes even conceding its position to accommodate their requests. It is, however, far from perfect as this latest incident around a user survey demonstrates. It may have been a simple clerical error but when OnePlus asked owners of the OnePlus 7 and OnePlus 7T about the Always-On Display feature that came with OxygenOS 11, those owners were up in arms because that feature was not made available to those devices without prior warning or explanation. Always-on Display has been one of the most requested features from users to the point that OnePlus eventually agreed to implement it.
