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Sen. Maria Cantwell (D-Wash.), the chair of the Senate Commerce Committee, vowed on Tuesday to look into Southwest Airlines amid mass flight cancellations and delays.
Winter weather delayed and cancelled flights across the country over the last several days as many passengers tried to get home for the holidays, but Southwest alone canceled over 2,900 flights on Monday and another 2,500 flights on Tuesday.
“The problems at Southwest Airlines over the last several days go beyond weather. The Committee will be looking into the causes of these disruptions and its impact to consumers,” Cantwell said in a Twitter post.
“Many airlines fail to adequately communicate with consumers during flight cancellations.
