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Bay Area realty agents frustrated after cyber attack hobbles MLS

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A cyber attack on Wednesday took down a nationwide system used by Realtors.
Marin real estate agents are scrambling after an essential online tool used to connect home buyers to sellers was hacked.
The service remained down Friday ahead of a weekend of open houses during a crucial time of year.
The ransomware cyber-attack Wednesday left Multiple Listing Service, a property information and cooperative data service, down across the country. The outage left new property listings and open houses unsearchable, and certain data unavailable.
Megan Pomponio, a real estate agent with Compass Real Estate based in Kentfield, said the MLS outage limited the information available, postponing listings and delaying communication between agents and brokers.
“I have no idea what’s going on or how long it will take,” she said Friday.
While she did not have any listings planned over the weekend, she said she was unable to see the status of current listings or any private remarks, such as where keys were located — information that is critical to open houses.

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