It’s a lengthy process to follow and requires some knowledge of using developer tools.
Google has a temporary solution for the storage bug affecting Pixel phones after the January Play System update.
A more permanent solution is also in the works.
Google says the bug mainly affects Pixel devices using multiple user accounts or work profiles.
Google has issued a fix for the storage bug affecting Pixel devices following the January Google Play System update. The issue is preventing many Pixel owners from accessing the internal storage on their phones.
According to Google, the bug can result in “multiple apps crashing, screenshots not saving, and external storage working inconsistently.” The company says the issue is more prevalent in devices using multiple user accounts or work profiles.
“We are working on a fix for the root system update issue, and we will update this thread when we have more details,” Google wrote in a community post. “We’re sorry for the inconvenience this has caused, and we appreciate your patience,” the company added.
In the meantime, the Pixel maker has suggested a few steps to restore storage functionality to affected Pixel devices without causing data loss. If you’re willing to try out these steps, you should be comfortable installing and using some developer tools.