Why are Apple Vision Pro owners sending their headsets back?
Apple Vision Pro owners are announcing they’re returning their headsets because they’re disappointed by the experience offered by the $3,500 mixed-reality gadget.
We’ve highlighted the positives and negatives of using the device in our Apple Vision Pro review, but if you’re still on the fence then the reasons people are giving for returning could help you decide if the headset is the right fit for you.
It also might be worth starting to keep an eye on the Apple Store’s refurbished section. While it’ll likely be a while before the Vision Pro appears – and it’ll probably still be fairly pricey – you might be able to buy one of these returned Vision Pros for a discount in the future.
As an aside, we’ve been impressed with Apple’s refurbished tech; the checks and replacements it makes mean you’re basically getting a new gadget at a lower price so it’s worth checking its refurb store for the Vision Pro or any other piece of Apple tech you’re after before just buying new – provided you aren’t after something super recent.
Anyway, let’s get into why the Vision Pro headset is being returned.The end of a (trial) era
There are individual reasons people will be looking to return the Apple Vision Pro, and we’ll get to those, but the main reason you’ll be seeing social media post after social media post on the topic right now is because of Apple’s returns policy.
When you buy a new Apple product from its store you have 14 days to be able to send it back and get a full refund. The Apple Vision Pro launched on February 2 so at the time of writing we’re at that two-week mark.
If someone has decided the experience isn’t perfect enough for them to part with $3,500 – or more if they bought a model with bigger storage – then it’s getting to the stage where they either have to live with that subpar experience or send the device back.Comfort is king
As for the specific Apple Vision faults, a lot of people’s problems come down to comfort.
When you’re spending as much as you’re spending on the Vision Pro you’ll probably feel the need to use it a lot to feel your purchase is justified.
