The Google Messages app will allow users to text 911 to receive emergency services when making a phone call to 911 is not possible.
RCS, or Rich Communication Services, is a messaging platform used on the Google Messages app for Android. When two RCS users message each other, they can share high-quality images, enjoy end-to-end encryption, receive read receipts, see typing indicators, and more. Google announced today that it will give users of the Google Messages app the first crack at texting 911 using RCS. This way, in situations where a phone call to 911 can’t be made, a text message can be sent to 911 so that help can be sent.
The beauty of having the RCS platform to send your request for help to 911 means that you will see the read receipts confirming that your message made it through to emergency services.