Apple says the scratch marks appearing on iPhone 17 demo units can be rubbed off. However, tech experts still say the Pro models can suffer from aluminum chipping around the camera bay.
Apple is pushing back on complaints that the new iPhone 17 models scratch too easily, blaming the marks on MagSafe display stands in retail stores.
The company told CNET that the scratch marks showing up on iPhone 17 devices in Apple stores are actually bits of material from the old and worn MagSafe charging stand that the handsets have been placed on.
As a result, Apple says affected iPhone 17 models can be cleaned to remove the marks from the casing. The company also plans on addressing the issue from affecting demo iPhone units, presumably by replacing the worn MagSafe stands.
Still, the explanation might not convince everyone. Social media is full of pictures that show scratches to the back of iPhone 17 Pro demo units at Apple stores.