The company says Rachel Higham is « taking a break »
M&S confirms Rachel Higham stepping down after leading digital and technology for two years
Retailer announces leadership reshuffle with senior executive set to take over
Higham’s departure follows devastating cyberattack disruption that began in May
Marks & Spencer has said that Rachel Higham, its chief digital and technology officer, is leaving the retailer just over two years after joining.
Higham, who arrived at the business in June 2023, will be taking a career break, the company said.
“Rachel has decided to take a break and is stepping back from her role, having been a valued part of the leadership team,” an M&S spokesperson said in a statement. “She has been a steady hand and calm head at an extraordinary time for the business and we wish her well for the future.”Ransomware attack
Her departure comes in the wake of a damaging and well publicized cyberattack earlier this year that disrupted services and compromised customer data.
