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Taylor Swift Breaks Silence on Ticketmaster Chaos: Read Full Statement

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“We asked them, multiple times, if they could handle this kind of demand and we were assured they could,” Taylor Swift said of Ticketmaster on Friday.
Taylor Swift has broken her silence regarding the Ticketmaster pre-sale debacle, posting a statement on her Instagram story on Friday.
On Tuesday, ticket pre-sales for her 2023 Eras Tour turned to madness with a historic rush of fans attempting to buy pre-sale tickets, resulting in hours-long waits and website crashes on the Ticketmaster site. On Thursday, the cite canceled the general sale, which was set to take place on Friday, due to “extraordinarily high demands on ticketing systems and insufficient remaining ticket inventory to meet that demand.”
The ticket distribution company has faced backlash from fans and soon could be subject to a federal probe.
On Friday, Swift addressed the chaos of earlier this week on Instagram. Her full statement read:
“Well. It goes without saying that I’m extremely protective of my fans. We’ve been doing this for decades together and over the years, I’ve brought so many elements of my career in house. I’ve done this SPECIFICALLY to improve the quality of my fans’ experience by doing it myself with my team who care as much about my fans as I do.

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