Verizon is hot to holdout Galaxy Note 7 owners from using the recalled device.
Some Verizon customers apparently know a hot item when they see it and don’t want to part with it.
That appears to be the case with the Samsung Galaxy Note 7. The wireless carrier told Fortune that much to its dismay, „thousands“ of its customers continue to use the device. This despite the widely publicized recalls due to battery fire concerns and software upgrade designed to kill the phone by preventing it from recharging.
„In spite of our best efforts, there are still customers using the recalled phones who have not returned or exchanged their Note 7 to the point of purchase,“ a Verizon spokeswoman told Fortune.