Start GRASP/Japan Owner: United Airlines sends her dog to Japan instead of Kansas City

Owner: United Airlines sends her dog to Japan instead of Kansas City

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A 10-year-old German Shepherd named Irgo should be settling into his new home in Kansas but instead he's overseas.
KANSAS CITY, Mo. —  A 10-year-old German Shepherd named Irgo should be settling into his new home in Kansas but instead he’s overseas.
Irgo’s odyssey began Monday when his owner, Kara Swindle, dropped him off at the airport in Portland, Oregon ahead of the family’s move to Wichita.
Swindle said Irgo flew United Airlines to Denver where he spent the night. The next day Irgo was scheduled to land at Kansas City International Airport to be reunited with his family at United Airlines‘ Cargo facility.
„They took us back to the warehouse, they showed me the kennel, and the minute I said ‚Irgo‘, out pops this great dane,“ Swindle said. „So I instantly burst into tears just wondering where my dog was. I was confused, upset and just in utter shock that this was not my dog.“
According to Swindle, it took several hours for United to figure out where Irgo was.
The great dane provided a clue.
„His paperwork on his food said Japan so at that point they realized that’s probably what happened and it got switched up somehow,“ Swindle said.

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