Start GRASP/Japan Plight of 'Mizuho refugees' stirs debate on banking services in Japan

Plight of 'Mizuho refugees' stirs debate on banking services in Japan

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Imagine wrapping up a tough work week and jumping into a three-day weekend and find out the whole ATM system is down until the following Tuesday.
Imagine wrapping up a tough work week and jumping into a three-day weekend and find out the whole ATM system is down until the following Tuesday.
That was reality over the Marine Day holiday weekend, at least for those using Mizuho Bank. Mizuho Financial Group Inc., the parent of Mizuho Bank and one of the country’s largest financial institutions, halted ATM and online banking services over those three days to conduct data transfers. This move left many without a way to withdraw funds. Other banks, including Prestia, also limited service, but Mizuho attracted significant online attention. Luckily for them, social media never shuts down, offering a place to commiserate with others and complain about Japan’s cash-centric society, which continues to persist in 2018.

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