The organisation can now proactively track and trace the quality of the data that’s updated in its directory.
Having centralised data directories, in theory, is an ideal solution for keeping all necessary data stored and located at a single location.
But for HealthDirect Australia, the national government-owned organisation that provides health information and advice to Australians and is the host of the national health services directory, the experience of relying on centralised data directories were quite the opposite.
According to HealthDirect Australia engineering manager Mark Paul, having centralised data directories that are reactive rather than proactive is not ideal when there is an aim to maintain the quality of critical healthcare data.
„Current healthcare directories are essentially centrally managed database applications, with its data updated via content management systems and call centres. This model is highly reactive and inefficient, mainly because of the high frequency of change of the data within the directory,“ he said, speaking during the Databricks Spark + AI Summit this week.
„For example, healthcare services constantly change their operating hours, and the practitioners in healthcare services constantly move between healthcare services, so there’s high data volatility.
