Adobe says sorry, but Lightroom app users on iPhone and iPad aren’t getting their photos or presets back.
(Photo by Jye B on Unsplash) Adobe has infuriated users of its Lightroom app on iOS and iPadOS this week by managing to delete photos and presets during an app update. The deletion is permanent and happened without warning. As PetaPixel reports, Adobe rolled out an update (version 5.4) for its Lightroom app earlier this week, but a side effect of the installation saw any photos not already synced to Adobe’s cloud platform deleted. The same was true of any presets that hadn’t been synced. User complaints quickly started appearing on the Photoshop community support site, with some desperate to get their photos back. However, in response, official Adobe rep Rikk Flohr confirmed the worst: „We are aware that some customers who updated to Lightroom 5.4.0 on iPhone and iPad may be missing photos and presets that were not synced to the Lightroom cloud. SEE ALSO: New Google Search, Maps Tools Help Track California Wildfires A new version of Lightroom mobile (5.
